Posts by charli



We recently had the opportunity to create, launch and sustain a holistic gamification strategy for more than 2,300 hospitality leaders during a three-day conference. The results? An actively engaged group of attendees and lessons in the beauty of strategy and embracing organic growth, especially when it takes on a life of its own.  Lesson No. 1: Strategy wins. In keeping the audience at the center of our universe, we knew hotel...

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